Warranty Policy for Wired2Ride Branded E Bikes Trikes Mobility

Not Transferable Warranty Terms and Conditions

Wired2Ride BRAND Electric... Bikes - Trikes - Mobility

Thank you for choosing a Wired2Ride electric bike! We are committed to providing you with a high-quality product and excellent customer service. Below are the terms and conditions of our 2 year and 1 year return to base warranty:

Warranty Coverage...

**Duration**: The warranty is valid for 2 years or 1 year as specified from the date of purchase.
** Return to base [ or to service agent ] Parts Replacement

**This warranty covers the replacement of parts that are found to be defective due to manufacturing faults. Contact W2R and we will assist locating a local service agent.

Service Requirements

To maintain your warranty, it is essential to adhere to the following service schedule: Any reputable bike mechanic can
service this model. Failure to service may void warranty

**Initial Service**: Your bike must be serviced within 6 months or after 500 km of use, whichever comes first.

**Subsequent Services**: After the initial service, your bike should be serviced every 12 months or after 2000 km of use,
whichever comes first.

Exclusions … The warranty does not cover:

**Consumables**: Items such as tyres and brake pads are not included in the warranty.

**Wear and Tear**: Damage resulting from normal wear and tear or customer misuse is not covered.

**Customer Damage**: If damage occurs due to customer negligence, Wired2Ride may replace parts, at our discretion,
the customer will be responsible for shipping costs.

Care Instructions

To ensure the longevity of your Wired2Ride electric bike:

**Regular Servicing**: Adhere to the service schedule outlined above.

**Drying**: Always dry your bike after it gets wet.

**Cleaning**: Avoid washing your bike down with pressure water to prevent damage.

By taking proper care of your Wired2Ride electric bike, you can help it last well beyond the warranty period.

Thank you for trusting Wired2Ride! If you have any questions or need assistance, please do not hesitate to contact our
customer service team. Enjoy your ride!

www.wired2ride.nz E: wiredtoride@gmail.com Ph: 022 510 4911
115a Johns Road Christchurch